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About pjok What you'd like to know — All your answers here

Whether it's registration, login, deposits, withdrawals, bonuses, or betting — find answers to all your questions in Bangla. If you can't find what you need, contact our support team.

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Account & Registration
Everything you need to know about registration, KYC verification, password resets, and managing your account.
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Deposits & Withdrawals
Payment methods including bKash, Nagad, and Rocket — minimum amounts, processing times, and help with transaction issues.
View FAQs
Bonuses & Promotions
Everything you need to know about the welcome bonus, cashback, reload offers, VIP points, and bonus terms and conditions.
View FAQs
Betting & Sports
Questions about odds, bet types, Live Betting, bet cancellation policy, and betting rules across different sports.
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Security & Privacy
Account security, 2FA, personal data privacy, and reporting suspicious activity.
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Responsible Gaming
Learn how pjok helps you stay in control — deposit limits, cooling-off periods, self-exclusion, and problem gambling support.
View FAQs
All Account Payment Bonuses Betting Security Responsible
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Popular Questions
Account & Registration

Signing up on pjok is quick and straightforward. Registration page and follow just 4 simple steps: (1) Enter your name and date of birth, (2) Set your mobile number and password, (3) Verify your mobile number with an OTP, (4) Agree to the terms and activate your account. The entire process takes no more than 2 minutes.

Registration is completely free. Get a 100% bonus on your first deposit.

pjok is strictly for users aged 18 and above. Date of birth is verified during registration, and KYC documents are required before your first withdrawal. Registering with a false age may result in permanent account closure.

No. Only one account is allowed per person. If multiple accounts are detected, all of them will be closed and the balances may be confiscated. You cannot register more than one account using the same device, IP address, or payment method.

KYC (Know Your Customer) is an identity verification process. Before your first withdrawal, you'll need to submit a clear photo of your National ID or passport. Verification is typically completed within 24 hours and helps keep your account secure.

First, check that your mobile has a network connection. Then wait 30 seconds and tap the "Resend" button. OTPs are valid for 5 minutes. If you still haven't received it:
  • Check whether SMS is being blocked
  • Restart Your Mobile
  • Contact support via live chat

on the Login page Go to the login page and click "Forgot Password?". Enter your registered mobile number or email address. A reset code will be sent to you. Use the code to set a new password.
Deposits & Withdrawals

pjok supports deposits via bKash, Nagad, Rocket, and bank transfer. All methods are secure and funds are credited to your account instantly. More payment options will be added in the future.

The minimum deposit at pjok is just ৳100, so you can get started with a small amount. To qualify for the welcome bonus, a minimum deposit of ৳500 is required.

Withdrawals via bKash, Nagad, and Rocket are typically processed within 5–15 minutes. Bank transfers may take 1–2 business days. If KYC verification is incomplete, your first withdrawal may be delayed by up to 24 hours.

The minimum withdrawal amount is ৳500. The maximum daily withdrawal limit is ৳2,00,000. VIP members may be eligible for higher limits.

Wait 15 minutes first — network delays can sometimes cause a hold-up. If it still hasn't appeared:
  • Save a screenshot of your payment
  • Note your transaction ID
  • Contact support via live chat
We'll have it resolved within 24 hours.

Bonus funds cannot be withdrawn directly. You'll need to place a certain amount in bets using the bonus before it becomes withdrawable — this is known as the wagering requirement. Typically, you must wager 10–20 times the bonus amount to qualify for withdrawal.
Bonuses & Promotions

As a new member Register Once you've completed registration and made your first deposit, a 100% bonus will be credited to your account automatically. The maximum bonus is ৳10,000, and a minimum deposit of ৳500 is required to activate it.

pjok pays out weekly cashback every Monday. You'll receive 5%–15% cashback based on your total losses from the previous week. The higher your VIP level, the higher your cashback rate.

Automatically! Earn points on every bet you place. Progress through 4 tiers — Silver → Gold → Platinum → Diamond. Level up happens automatically as your points accumulate. Higher tiers unlock more cashback, faster withdrawals, and exclusive offers.

Yes! When a friend registers using your referral code and makes their first deposit, you'll receive a referral bonus — and your friend will get their welcome bonus too. Find your referral code on your profile page.

The wagering requirement for the welcome bonus must be completed within 30 days of receiving it — otherwise the bonus will be forfeited. Daily and weekly offers have their own validity periods, which are shown alongside each offer.
Betting & Sports

pjok offers betting on over 30 sports, including cricket, football, badminton, tennis, basketball, volleyball, hockey, and e-sports. The widest range of markets is available for Bangladesh cricket and IPL matches.

Live Betting lets you place bets in real time as a match unfolds. Odds update continuously based on the score, situation, and time remaining. Simply open any live match and bet directly. Live Betting is available 24/7 for all logged-in members.

Odds are a multiplier for your potential winnings. For example, if the odds are 1.85 and you bet ৳1,000, a win would return ৳1,850 (৳850 profit + your ৳1,000 stake). Higher odds mean a bigger potential payout, but a lower chance of winning.

Once a bet is confirmed, it generally cannot be cancelled. However, if a match is abandoned or cancelled, your stake will be refunded. Some bet types offer a "Cash Out" option, allowing you to secure a portion of your winnings before the match ends.

The minimum bet at pjok is just ৳10. Maximum bet limits vary by match and market. VIP members may have higher maximum bet limits. For more details On the betting page View.
Security & Privacy

2FA (two-factor authentication) adds an extra layer of security to your account. In addition to your password, you'll need to enter a code sent to your mobile to complete login. This means that even if someone knows your password, they still can't access your account without your phone. Enable it from your Account Settings.

No. pjok never sells or shares your personal information with third parties. Your data is used solely for account management and legal compliance. Learn more in our Privacy Policy View.

Change your password immediately and notify us at support@pjok-baji.com. Review your login history and sign out of any unrecognized devices. Our security team is available 24/7.

pjok will never ask for your password, OTP, card number, or banking details via SMS or phone call. If you receive such a message:
  • Do not share any information
  • Do not click any links
  • Report it to our official email
Responsible Gaming

Go to the "Responsible Gaming" tab in your account settings. Set a daily, weekly, or monthly deposit limit. Limits take effect immediately once set. Lowering a limit applies instantly; increasing one requires a 7-day waiting period.

Self-exclusion is a voluntary long-term break from betting — ranging from 3 months to 5 years. During this period, your account will be fully deactivated. Contact support to get started; it will take effect within 48 hours. Learn more on our Responsible Gaming page View.

Cooling Off is a short-term break feature lasting anywhere from 24 hours to 30 days. During this period, you won't be able to log in. It's a useful tool to help you step back and reset. You can activate it anytime from your account settings.

pjok's Responsible Gaming team provides completely confidential support. Email rg@pjok-baji.com or reach out via live chat. We can help activate a cooling-off period or self-exclusion, and can also refer you to professional support services.
Platform & Technology

Yes! The pjok app is available free of charge for both Android and iOS. It includes all the same features as the website — Live Betting, deposits, withdrawals, bonuses, and more. on our Platform page You'll find the download link there.

Clear your browser cache, check your internet connection, and reload the page. If you're using the mobile app, make sure it's up to date. If the issue persists, contact us via live chat.

pjok works smoothly on all modern browsers — Chrome, Firefox, Safari, and Edge. Keep your browser up to date for the best experience, or download the mobile app for optimal performance.
Need more help?

Contact our support team

Can't find what you're looking for? Ask our Bangla-speaking support team directly.

Live Chat
24/7 Bangla Support
Average response: within 5 minutes
Email Support
support@pjok-baji.com
Response within 24 hours
Responsible Gaming
rg@pjok-baji.com
Confidential Privacy Assistance
More about pjok

Why choose pjok?

Pjok is one of Bangladesh's most trusted online betting platforms. Millions of members enjoy betting on cricket, football, and more every day. Our platform is easy to use, payments are secure, and support is fully available in Bangla.

This FAQ page is designed especially for new members. Whether you have questions about registration, betting, or anything in between, we're always here to help. This page covers more than 60 of the most common questions asked by pjok users.

Signing up with pjok takes just 2 minutes, and you'll get a 100% welcome bonus on your first deposit. Deposits and withdrawals are easy via bKash, Nagad, and Rocket, with 24/7 Bangla support available whenever you need it.

Get Started Now

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Register with pjok and claim your 100% welcome bonus. We're here to help whenever you need us.

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