Personal Data Protection

Pjok Privacy Policy – How Safe Is Your Data with Us

When you use pjok, we collect certain information. On this page, we're being fully transparent about it — what we collect, why we collect it, how we store it, and who we share it with. No hidden clauses, just clear and straightforward information.

Last Updated: January 2026
Reading Time: ~12 min
Language: English
Version: 3.2
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Your Privacy Is Our Priority
pjok never sells your data. We use it solely to improve our services.
Data stored with SSL encryption
Never sold to third parties
Right to Delete Your Data at Any Time
Compliant with International Privacy Standards
Key Highlights at a Glance

Core Principles of pjok's Privacy Policy

We believe transparency is the best policy. The cards below give you a clear overview of the key points.

Only Necessary Data Collected
pjok only collects information that is necessary to provide our services. We don't gather anything excessive or irrelevant. Share only what you're comfortable with.
Security of the Highest Standard
All your data is protected with 256-bit SSL encryption. Our servers operate in accordance with ISO 27001, the international standard for information security.
Your Data Is Never Sold
pjok never sells your personal data to third parties. Our business model has no place for monetising user data.
You're Always in Control
You always have the right to view, correct, download, or permanently delete your data. Contact our support team at any time.
Marketing Is Optional
We won't send you promotional messages without your consent. You can turn marketing communications on or off at any time from your Settings.
Regular Policy Updates
We regularly review and update this Privacy Policy. Members will be notified via SMS or email before any major changes take effect.
1

What Types of Data Do We Collect?

When you create an account and use pjok's services, we collect certain information. This falls into two categories — information you provide directly, and information collected automatically.

Information You Provide Directly

Data TypeExampleRequired?
Identity InformationFull name, date of birth, NID numberYes
Contact InformationMobile number, email addressYes
Payment InformationBKash/Nagad Number, Bank AccountFor Transactions
Identity documentPhoto of NID or passportFor Verification
Communication HistorySupport chat, emailAutomatic

Automatically collected data

While you use pjok, the following information is collected automatically:

  • Device information: Device model, operating system, browser type.
  • Connection Details: IP address, internet service provider name, connection timestamp.
  • Usage History: Pages visited, time spent, and games played.
  • Transaction details: Betting history, deposit and withdrawal records.

Good to Know: We never access your phone's contacts, gallery, or microphone. Only the permissions essential to running the app are requested.

2

Why Is This Information Collected?

We use your data only for specific, defined purposes. No data is ever used beyond its intended scope.

  • Account management: To create, verify, and maintain your account — including confirming logins and keeping your account secure.
  • Service delivery: Your data is used to provide betting, payment processing, and gaming services.
  • KYC verification: To verify your identity in compliance with international financial regulations. This is a legal requirement.
  • Fraud prevention: To prevent account hacking, money laundering, and fraudulent activity.
  • Service improvement: To analyze which features you use most and improve the platform accordingly.
  • Customer support: We need your previous communication history to properly resolve your queries and complaints.
  • Marketing (with consent only): With your permission, we'll send you promotional offers and updates about new features.

What We Don't Do: Selling your data to advertisers, sharing it with other companies for marketing purposes, or using it for unrelated analysis.

3

Who May Your Data Be Shared With?

Pjok never sells your data. However, limited information may be shared with trusted third parties where necessary to deliver our services:

Who Receives ItWhat DataWhy
Payment Processors
(bKash, Nagad, Bank)
Name, account numberTo Process Transactions
KYC ServiceIdentity document detailsTo verify your identity
Game Providers
(Evolution, Pragmatic)
User IDPowered by
Law Enforcement AgenciesRelevant informationCourt order / government directive only
CybersecurityLog DataFor Fraud Detection

Every third party operates under a strict confidentiality agreement. They may only use your data for the specified purpose and are prohibited from sharing it further.

4

How is your data stored and kept secure?

Pjok uses industry-standard technology and practices to keep your data secure. The key components of our security framework:

256-Bit SSL Encryption

All data transmissions are encrypted — as secure as your bank.

Secure Server

Stored in international data centers with 24/7 monitoring.

Two-Factor Authentication (2FA)

An extra layer of security every time you log in to your account.

Regular security audits

Independent security audits conducted twice a year.

Staff training

Every pjok employee receives specialized training in data protection.

Data Retention Period

Retained for up to 5 years after account closure for legal compliance purposes.

In the Event of a Security Breach: In the event of a data security incident, we will notify affected members within 72 hours and take all necessary steps to address it.

5

Cookie Policy

Cookies are small files stored in your browser. pjok uses cookies to enhance your experience. Below is a breakdown of how we use them:

Cookie TypePurposeDurationRequired?
Essential Cookies Login Sessions, Security Tokens Session Yes
Functional cookies Language Preference, Theme Settings 1 Year Optional
Analytics Cookies Usage Statistics (Anonymous) 2 years Optional
Performance Cookies Page Load Speed Optimisation 6 Months Optional

You can delete or block cookies at any time through your browser settings. Please note that disabling essential cookies may affect how pjok functions.

6

Enhanced Protection for Payment Information

Financial data is the most sensitive of all. pjok takes extra precautions to protect it. Our payment security measures:

  • Card Numbers Are Never Stored: We never store your full card number — only the last 4 digits are ever displayed.
  • PCI DSS Compliance: Our payment system complies with international Payment Card Industry standards.
  • bKash/Nagad security: Mobile banking transactions include an additional PIN verification step.
  • Transaction Monitoring: Every transaction is monitored in real time. Any unusual activity will result in the account being temporarily suspended.
  • Fraud Detection: Our AI-powered fraud detection system operates 24/7.

pjok will never ask for: Your full password, payment PIN, or OTP. If anyone ever asks for this information, it is a scam — please contact Support immediately.

7

Your Rights

You have the following rights regarding your personal data. To exercise any of these rights, email us at support@pjok-baji.com.

You can find out exactly what data we store about you at any time. Upon request, a full list will be provided within 30 days.

If any of your information is incorrect, you can have it corrected. Most details can be updated directly from your profile settings. For anything else, contact our support team.

When closing your account, you can request that most of your data be deleted. However, certain information (such as financial transaction records) must be retained for a specified period due to legal obligations.

You can download a copy of the data we hold about you at any time. Upon request, it will be sent in JSON or CSV format.

You can object to marketing communications, profiling, or any other use of your data — simply update your preferences on the Settings page or send us an email.
8

Child protection

Pjok strictly ensures that no one under the age of 18 can access the platform. We do not knowingly collect any data from children or minors.

If we become aware that a minor is using our platform, their account will be closed immediately and all collected data will be deleted.

If you suspect a child or someone you know is using pjok while underage, please report it immediately to support@pjok-baji.com.

9

International Data Transfers

Pjok operates internationally and our servers are located in multiple countries. Your data may be transferred outside of Bangladesh.

For such transfers, we ensure the following:

  • The destination country has adequate data protection laws in place.
  • Strict confidentiality agreements are in place with all recipient organisations.
  • All data is fully encrypted during transfer.
  • Only the minimum information required to deliver the service is shared.
10

Changes to the Privacy Policy

Pjok may update this Privacy Policy from time to time. Depending on the nature of the changes, we will notify members in different ways:

  • Major Changes: You will be notified in advance via SMS and email — at least 14 days before any changes come into effect.
  • Minor Changes: A notice will be posted on the website.
  • Date of Update: The date of the latest update will always be displayed at the top of this page.

Continued use of pjok after any changes take effect will be considered acceptance of the updated policy. If you do not agree, you have the right to close your account.

11

Contact Us

For any questions, complaints, or requests to exercise your data rights regarding our Privacy Policy, please use the contact details below:

Privacy Email
privacy@pjok-baji.com
Response Within 48 Hours
Live chat support
support@pjok-baji.com
24/7 Support in Bangla

Our Data Protection Officer (DPO) is obligated to handle any privacy-related complaints you raise. We commit to responding within 30 days of receiving your request.

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